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Personalized Member Service, Affordability and Confidentiality SERVICES Agency and Member Communication EVENTS ______________________________________________________________ SERVICES Agency and Member Communication Customer service has fallen to the wayside over the last several years with some businesses limiting contact with its clients strictly through email, automated responses or recorded messages. CommitmentMinded.com is dedicated to keep the communication level with members strong. We take what our members have to say, or ask, very seriously and go above and beyond to maximize their expectations. There will be no automated responses, unprofessional treatment of our members or unanswered questions a member would like answers to. Here at CommitmentMinded.com, we are here to serve you – the respected member. You are invited to call us during office hours: Monday-Friday 10 A.M. to 6 P.M. and Saturday 10 A.M. to 2 P.M. (EST). Should you need to reach us by email, our address is CommitmentMinded@rochester.rr.com. You will have a response to your email and/or phone call within a timely manner. One of our top priorities at CommitmentMinded.com is Personalized Member Service with strong emphasis on meeting the realistic needs and wants of our members. At CommitmentMInded.com, we focus on making sure the dates occurring between potential partners are a relaxed, sociable, and fun-filled experience. With our commitment towards every member, we are able to form a close relationship to maintain a strong focus of what each is truly looking for in a future partner. Concentrating on the special qualities and unique characteristics of our valued members, allows us to create matches between individuals where core expectations, values, beliefs, lifestyles, similar interests, and common elements exist; thus, providing the necessary assistance and support in building the foundation needed to begin and sustain a long-lasting union. Where other sites or agencies leave members on their own accord, at CommitmentMinded.com, we take seriously our dedication in finding ‘The One’ and go above and beyond when working closely with our members. Another top priority at CommitmentMinded.com is Affordability for our members. We stand firm never to include excessive or hidden costs, recurring renewals with additional fees, especially without a member’s consent, or a limitation on the number of dates within a specific timeframe. We also feel that our members should not be made to feel ‘rushed’ in a process that will always require patience and diligence; therefore, we designed our affordable memberships to extend beyond the original timeframes offered by other online dating sites or match-making agencies. In doing so, we have eliminated the mindset that one has to find a partner ‘fast’ before their membership expires and they have to pay again. Also taken into serious consideration is the dating process itself. As dating can be quite expensive, our memberships have been constructed using a cost-effective approach for better affordability amongst our members. At CommitmentMinded.com, we do not share personal or private material with outside resources. All submitted material to CommitmentMinded.com is kept in strict confidence to respect the privacy of our members. Personal and Professional Representation with Facilitation in Matches The personal and professional touch we offer allows our members to feel that they are part of an organization that listens and pays attention to their realistic needs and wants. We stand firm and focused with our representation of each and every member who has been approved to join. Our professional and experienced representatives remain diligent to address any questions or concerns our members may have. Remember, we are here to serve you – the respected member - and take seriously our commitment in assisting you in your search for ‘The One.’ As a match-making agency, ongoing assistance and communication from professional representatives at CommitmentMinded.com is mandatory when facilitating members in finding a compatible match. All members will be assigned a personal representative who will remain this member’s personal contact throughout the duration of their membership. Here at CommitmentMinded.com, we go above and beyond to get to know all of our members to confirm what one is looking for in a future partner. Feedback Required from Members At CommitmentMinded.com, we encourage our members to contact their personal representative to provide feedback regarding their dates with other members. This was a significant complaint amongst hundreds of interviewed past and current members of online dating sites and match-making agencies. They felt disconnected from a process that would have been a welcomed service. At CommitmentMinded.com, we strongly encourage you to communicate with us your experience(s). Hold Option Available with 3-Month Complimentary Extension to Membership The purchase of either package secures one’s membership, which can be put on hold at anytime. If a member needs to take advantage of this service due to personal reasons, time-constraints related to professional obligations, or you’ve met someone through CommitmentMinded.com and would like to remain exclusive, you will receive, for that first one-time hold, an extra three-month extension to your membership. All members, who wish to take advantage of this service, are required to call their personal representative at CommitmentMinded.com so that we are able to add the extension to your membership. Safe and Easy Transaction Completion The transaction to become a member at CommitmentMinded.com is completed through PayPal. This will eliminate any automatic renewals on a member’s account. Payment is to be submitted following approval to become a member. No Membership Renewals without Member Consent Professional representatives from CommitmentMinded.com will contact members three (3) months before their membership expires to inquire if they wish, or need, to renew. At CommitmentMinded.com, we feel that renewal of one’s membership is to be solely determined by the existing member. EVENTS Realizing the importance of social interaction, CommitmentMinded.com provides four (4) private seasonal gatherings per year in cities and surrounding counties where there are 200+ members. This ‘break the ice’ way of mingling is a relaxed opportunity to meet other CommitmentMinded.com members in person as well as the chance to communicate openly with others who are truly serious about finding that special someone. To ensure entrance is limited to only CommitmentMinded.com members, availability is determined beforehand. To attend these gatherings, members are charged only $25 to enter with payment submitted through PayPal 14 business days before the event occurs. Identification is also required before entrance into the facility where the gatherings are held. Should a member need to cancel, refunds will be given when prior notice is given to CommitmentMinded.com by the member within five (5) business days before the event occurs. The highlights of these social get-togethers are so members can connect and mingle with each other in a relaxed atmosphere. We have initiated these gatherings so that members are given the opportunity to socialize with other like-minded individuals who have been officially welcomed to join CommitmentMinded.com. At CommitmentMinded.com, we take seriously the well-being and happiness of our members and work diligently so that all can thoroughly enjoy these gatherings. We look forward to meeting everyone at these gatherings as they provide a positive avenue for the professionals at CommitmentMinded.com to extend appreciation and recognition to our members.
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